Questions and Answers

Christening Dresses

Care and maintenance



Christening Dresses

Yes, it is possible to choose the bow model and color of christening gowns with the Easy Click system.

Contact us to hear the possibility of changing the bow on christening dresses that do not have the Easy Click system.

We have many different bow models which are available in all sorts of colors. Our bow collection can be found here

If the desired color is not in our collection, we can probably provide the color (write or call us and we will try to find a solution). A minimum of 2-3 days extra delivery time must be added when obtaining order colors for the loop.

Just Alina - Questions and Answers - just alina content questions and answers bows color

Our christening dresses are measured from the shoulder and measure 65, 70, 95, 100, 120 or 125 cm.

If there are no measurements on the christening dress, you are welcome to contact our support.


Many of our standard products are subject to change.

Changes are agreed in connection with the order.

Please note that changes to a standard product categorize the subsequent one as a tailor-made product, thus waiving the right of return. Read more in our Terms and Conditions .

When ordering tailored clothing, the specified amount of the item must be paid. Changes in materials and purchases are payable on dispatch/collection.

The prepayment covers the initiation of the order. If the order is not executed, the prepayment will NOT be refunded.

Care and maintenance

All clothing purchased from us must be treated gently when they need to be cleaned. Use the following cleaning instructions.

It is recommended to wax the clothes by hand. If the clothes are washed in the washing machine, this must be done on an extra gentle program. It is recommended to put the clothes in a clothes bag when washing them in the washing machine.

Hardcover can now be elastic band washed – decorations can not be washed.


It is recommended to dry the clothes by placing them on a soft towel or similar (which does not stain). When the clothes are completely dry, hang them on a hanger.


Ironing is recommended to do with one dot (110 degrees) and a maximum of two dots (150 degrees).


When cleaning the clothes, it must be done with gentle cleaning.


Do not use bleach on clothes.

Just Alina - Questions and Answers - just alina content questions and answers washing instructions


We can supply goods to the following countries:


Rest of Scandinavia

  • Finland
  • Iceland
  • Sweden


  • Germany

Outside the EU

  • Faroe Islands
  • Greenland
  • Norway
  • United Kingdom
  • Ukraine
  • Canada
  • USA

NOTE: It is important to indicate the correct country at your address, in order to provide correct shipping methods and shipping costs.

We use the shipping companies GLS and PostNord for delivery in Denmark. Delivery to Greenland and the Faroe Islands takes place with PostNord air transport.

Delivery to countries within the EU uses GLS and outside the EU PostNord is used or by agreement.

Note that there is customs clearance on shipments outside the EU.

Before sending, you will automatically receive an email with a tracking number from us. The movement of the package can be followed via Shipmondo here .

Remember to pick up your order no later than 14 days after the time the package has arrived at the delivery point.

Delivery is usually within 2-5 working days after the order is received – please allow for delivery time depending on the delivery location and carrier chosen.

Item that is not in stock, the expected delivery time will appear on the item page. Unless otherwise stated, the expected delivery time is 3-6 weeks. Delivery time for tailored clothing is agreed upon when ordering.

Just Alina is not responsible for any losses, additional costs or damages that occur as a result of a delayed delivery.

We offer a full right of return and exchange, which means that you can exchange your item or cancel your purchase within 14 days.

All you have to do is inform us if you want to return all or part of your order. Fill in the return form here and send the item back together with a description of what you want to happen with the return. This can be, for example, an exchange for another item, an exchange for another size or a refund of the purchase.

You must bear the costs of returning it yourself. If you have bought the wrong size, you must pay the return shipping yourself, but we pay the shipping for the shipment of the exchanged item.

All returned items must be sent to our address:

Just Alina ApS
Galgehøj 6
DK-8700 Horsens

We offer that you can buy a return label through us here


We accept payment by credit card (Dankort, Visa and MasterCard), MobilePay, bank transfer or cash on collection.

We are not able to accept payment with MasterCard Debit.

Card and MobilePay payments are made via QuickPay’s payment solution. The card payment will only be withdrawn when the item is shipped.

Bank transfer can look toArbejdernes Landsbank on:

Reg. no .: 5370
Bank account: 0000256843

Please write order no. in the transfer text, then it is easier to confirm the payment. It is recommended to use “immediate transfer” or it may take 2-3 business days before the payment can be approved. When the payment is approved, the item is shipped.

When picking up at our address, payment can be made in cash.

When ordering tailor-made products, a deposit of 50% is required for a binding agreement. The balance must be paid before dispatch. The last payment can be paid from the Customer Centre.

There is NO right of withdrawal on custom made product after deposit is paid.

Contact Just Alina if you would like more information about paying a deposit.

Contact Just Alina if you want further information about our model for payment plans.

Note! all our contact forms are protected with reCAPTCHA,
which is subject to Google privacy policy and terms.